Your Privacy Matters

Welcome to BrightNess Studio ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.brightnessstudio.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto.

We respect your privacy and are committed to protecting your personal data. This policy will inform you about how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We collect several types of information from and about users of our website, including:

We collect this information when you:

• Create an account — When you register on our website
• Place an order — When you make a purchase from us
• Subscribe to our newsletter — When you sign up for updates
• Contact us — When you reach out via email, phone, or contact form
• Browse our website — Through cookies and similar technologies

We use the information we collect for the following legitimate business purposes:

• Process and fulfill your orders — Including payment processing, shipping, and delivery updates
• Manage your account — To provide customer support and manage your preferences
• Communicate with you — Send order confirmations, shipping notifications, and respond to inquiries
• Improve our services — Analyze website usage to enhance user experience and optimize our offerings
• Marketing purposes — Send promotional emails (you can opt-out anytime)
• Prevent fraud — Detect and prevent fraudulent transactions and protect our website
• Legal compliance — Comply with applicable laws and regulations

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files that are placed on your device when you visit a website.

Types of cookies we use:

• Essential Cookies — Necessary for the website to function properly (shopping cart, checkout)
• Preference Cookies — Remember your preferences and settings
• Analytics Cookies — Help us understand how visitors interact with our website
• Marketing Cookies — Track your browsing habits to deliver relevant advertisements

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers to help us operate our business and provide services to you:

• Shipping Carriers — To deliver your orders (e.g., courier services)
• Payment Processors — To securely process your payments
• Email Service Providers — To send you order updates and marketing communications
• Analytics Providers — To help us understand how our website is used
• Legal Requirements — When required by law or to protect our rights

All third-party service providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

Depending on your location, you may have certain rights regarding your personal information:

• Access — Request a copy of the personal information we hold about you
• Correction — Request correction of inaccurate or incomplete information
• Deletion — Request deletion of your personal information (subject to legal obligations)
• Objection — Object to processing of your personal information for marketing purposes
• Data Portability — Request transfer of your data to another service provider
• Withdraw Consent — Withdraw your consent at any time where we rely on consent to process your information

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days.

Our website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you.

We use the following third-party services:

• Payment Gateways: JazzCash, EasyPaisa, Credit/Debit card processors
• Analytics: Google Analytics to understand website traffic and user behavior
• Social Media: Facebook, Instagram, Twitter (for sharing and marketing)

We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the website after any changes indicates your acceptance of the revised policy.

If you have any questions about this Privacy Policy, our data practices, or wish to exercise your rights, please contact us:

Our customer support team is available Monday through Saturday, 9:00 AM to 8:00 PM (PKT).